Jeff Hershman and the rest of the team at Putnam Toyota are the bees knees. Top-notch service!! I was looking for a new Prius c and shopped around a little bit. After exchanging a few lighthearted emails with Jeff, I knew he was the guy I was going to buy from. We made an appointment with him..showed up a little early but were taken care of by another woman in the office, Edie (@f0 maybe). She was great, showed us where the Prius C's were and let us loose on the lot to look around before Jeff got there. From the test drive to the whole transaction Jeff was an absolute pleasure to work with. We got such a great price from the get-go there was no need to haggle over price. Finance guy, Michael, was a great in getting the deal done. We love our new Prius and love the service we received at Putnam. Look no further.
We purchased a sienna today and we had a nice experience. Our sales Abdul, as he said, "never mislead his customers", helped us to make this purchase fast and easy. We got the exact model and color we wanted. Even tho it is not easy on negotiating price, but the customer service is excellent.
I purchased my new Sienna flawlessly. The stuff was good and helpful. They gave me as many test-drives as I wanted with no questions. My sales man - Abdul was professional and patient. Unlike other dealerships, he was not pushy. During 2 weeks of thinking, he called me just once (others called every 10 minutes, I had to blacklist some). Abdul does even speak on my native language! What a surprise. The whole transaction (including paperwork for a lease) took an hour and I was given the keys from the car and drove away. No doubts, that was my best car purchasing experience ever!
Eric Brooks is a professional . I inquired about a new Tundra online and he was quick to get back to me with his entire inventory of a tundras with detailed information. He also gives you the best prices off the bat so you don't to sit there negotiating back and forth. I have had my tundra for 2 months and I am loving it. I am also planning on paying half of this tundra off and I will go back to Eric to buy another car for my wife. I will be recommending Eric to all family and friends .
We recently purchased a Toyota Sequoia from Putnam Toyota. Thanks to Jeff Hershman, the Internet Sales Manager, for an awesome car-buying experience! He made the transaction very simple, quick and without hassle. The next time I buy a Toyota, I will definitely be returning to Putnam Toyota and giving Jeff a call! Their finance manager, Mike, found us a great rate for the loan and beat the offer we already had from our bank. We couldn't be happier with our new Toyota!
Hi everyone! I haven't written too many reviews, but when you receive customer service that just leaves you ecstatic and on cloud nine for your 2-HR drive back home, a compliment is in order! Shannon Warner, an Internet Sales Manager, is the guy to see to purchase your new or used Toyota/Scion. I purchased a 2014 Scion xD (5500mi!!) from him and he was by my side from start to finish. I found his CraigsList ad and he had the option to TEXT him-unheard of! I was skeptical the car and ad were real, but he responded quickly to my text and even more quickly to my test of emailing the Carfax!! The car and Shannon were real, so I scheduled an appointment and headed down to nab the car. He helped me fill out my forms, got me a slight discount for my car, made sure I got a little something for my trade in (when value was zilch), and even calculated payments for me with comparisons of interest rates and length of loan. I was in and out in 2.5hrs- my record for buying a car so far! Woah and wow! Shannon's personality is laid-back and caring. Please go see him and he'll ensure you leave with your new (or new to you) car feeling confident and happy.