We had such a wonderful purchase experience here at Putnam Toyota. We drove all the way from Sacramento because they held the car I wanted. Jeff was so nice, helpful and very friendly! He was very caring and was not pushy at all. Although the financial person was a little pushy about getting us to purchase add-on ( optional) plans, we declined his offer. I felt a little bit uncomfortable that time. But again, Jeff made this experience very nice and smooth for us. We definitely recommend for anyone to go to Jeff! He is amazing!
First time at Putnam Toyota - and was very very happy with the experience. Eric Brooks was completely good on his word to "make the car buying experience a better one for you". There were no tricks, no games, and no slimy sales techniques. I can be a bit difficult to work with and Eric was both patient and responsive. We were in and out in less than 1.5 hours (which was my main goal).
Best service with Darren today. He took time to patiently explain everything about my new Toyota Prius Three Touring and even provided his personal insight and answered all of my questions.
I don't write reviews often but my family's experience buying a car at Putnam Toyota was nothing but straightforward, and easy. We had been to another Toyota dealer the day before and got nothing but a headache as we could not come close on agreeing on a price. We were serious buyers and through an internet search found that Putnam Toyota had the exact car we wanted. My husband called and Jeff the Internet and Fleet Manager quoted us a price over the phone that was exactly what we thought we should be paying. No games. Two hours later we were signing papers to buy the car. They were fair with our trade in pricing also. George the Finance manager got us the best finacing possible with the lowest rate. It was worth driving a little further than my local Toyota dealer that jerked us around. I highly recommend buying a car from Putnam Toyota. (We were coming from the East Bay, not NV).
Based on previous experiences, I was dreading going to car dealership, but they had the car I wanted so I decided to give it a try. I'm glad I changed my mind because this was the best dealership experience I've had and I drove away with a new (used) car. John Elgelda helped me and the experience was great. He wasn't pushy and gave me and my wife the distance to talk through the decision. Negotiating with him was actually pretty pleasant and we ended up agreeing on what I think was a pretty fair deal. If I'm ever in the market for a new car again, I'd stop by and see John.
I got the best service today at Putnam Toyota. Need a car? Look for Caarlo over at Sales. He is very knowledgeable, professional and he can hook you up! "Uncle Mike" over at Finance is awesome! He really took care of me and gave me a great deal on my recent car purchase. This dealership also has a really inviting and pleasant vibe that makes you feel at home. 5 stars to Putnam Toyota!