Burlingame, CA,

Customer Reviews

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Burlingame, CA,
650-373-4310
14 Apr, 2018
5/5
Ashok  V.

I love my Prius Prime and want to thank Jeff Hershman and the entire Putnam Toyota team for best, quick & smooth buying experience

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08 Apr, 2018
5/5
Natalia  J.

This was our first visit to Putnam Toyota. We got great 3years young Highlander. Our Labrador Mishka approved our choice by quickly jumping into his trunk right after we arrived home. We are very happy with warm and kind service provided by Jeff Hershman. Nice and flawless!!! 5 stars!!! David took care of financial part. Easy and simple like light breeze. I would recommend this place as number ONE when you need a car. Everyone go to Putnam Toyota today!

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30 Mar, 2018
5/5
Larry  G.

Being NOT a fan of the auto purchasing/leasing process (!), I did some research to find a Toyota dealership and a sales professional with reasonable public reviews to help me with the process. I read about Jeff Hershman at Putnam Toyota and gave him a call. Jeff promptly replied and over several phone calls we worked out all of the details of a specific vehicle; I never set foot in Putnam Toyota until the delivery of the new vehicle which was a big time saver. Subsequently, there were some glitches in the installation of some add-on equipment which caused some logistical issues for us. To ease the process, Jeff personally drove a loaner car to our home, swapped it for our new car, took it back to the dealership and at the end of the day returned our new car to our home. Again, I only set foot in Putnam Toyota one time which was great. I highly recommend you reach out to Jeff Hershman for your Toyota needs. - Larry G

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27 Mar, 2018
5/5
Alex  S.

Last week my wife and I went to Putnam Toyota to look for a new car. As we were entering, we were met by Liza Kolesnychenko, thier salesperson. We had an excellent buying experience from then on. Liza showed us their available inventory, and explained the safety and other features for the new Toyota 2018 model. The negotiations were very easy, and took 5 minutes at most. Today we went to pick up our new Toyota Camry XLE 2018, and Liza patiently help us connect our iPhones to the car, and went over everything we had to know to start driving it. I highly recommend Liza and Putnam Toyota to everybody on the market for a new car.

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20 Mar, 2018
5/5
Becky  H.

I think we've all heard about auto-dealership fiascoes, and I hope you're not disappointed that this isn't one of those stories! I never thought buying a car at a dealership could be so easy. When I found out they had the car I wanted in stock, I emailed Putnam Toyota to schedule a test drive (and to tell them to hold that car for me!) Almost immediately Jeff Hershman contacted me back. I ended up going in that same day to test drive and then buy the car. Jeff was very accommodating and low pressure during the whole process. Even after the sale he has followed up to see how the car is working out for me and to check in. I highly recommend Jeff and Putnam Toyota!

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16 Mar, 2018
5/5
Pierre  G.

This was probably the best car buying experience in the Bay Area. If you're on the market for a new car, you can't beat the selection and prices at Putnam. If you're really focused on Toyotas for their new Safety Sense safety features on all their 2018 models, Putnam Toyota is the place to go. And if you are internet savvy and prefer to do much of your research and buying online like me, Jeff Hershman is your man. Jeff is the internet and fleet sales manager at Putnam Toyota. Jeff reserved the exact year, model, trim, color and features I wanted without overselling. MyHopscotch, a new car buying broker made the appointment for me with Jeff. When we arrived, Jeff was waiting with a smile and settled us into his office. We started chatting up like we were old friends and then before we got to the paperwork, Jeff said, let's go test drive your new car. Jeff allowed us plenty of time to get familiar with the car on the road then offered to show us how to use and preset stations on the radio, Bluetooth for our phones, go through all the features like Safety Sense, cruise control, rear view camera and mirrors, voice recognition, child safety seat setup, and more. Back in the dealership, Jeff offered up cappuccinos and pastries before we headed back to his office, so we would be alert and not go hungry. We chatted for a few minute exchanging personal stories. He walked us through all the features, services, terms and conditions and prepared us for our next and final step. We headed next door to Mike's office in financing. Mike greeted us warmly and made us feel at home just like Jeff did. We got to chatting up for a few minutes then dove straight into the financing paperwork. Mike didn't try to over sell us but did provide the couple extras we were comfortable with. All in all, we were out the door in our new blue on black 2018 Corolla SE in under 2 hours and for a great price. We couldn't have asked for an easier, smoother transact with the car we wanted. I look forward to my first service appointment that Jeff made. I highly recommend Putnam Toyota and Jeff Hershman for your new car needs. I know I will bring more business.

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