Customer Reviews

My husband just bought a 2013 4Runner Trail from Jeff Hershman... Best car buying experience yet. Jeff quoted a very good price on Craigslist.com and he walked in, drove it, traded in his old car, and drove out happy. No pressure or haggling. Easy transaction. Would definitely recommend working with Jeff! You can tell he is a good guy!

I recently purchased a car from Jeff Hershman and had a terrific experience! I bought a Prius C and absolutely love the car. And Jeff was wonderful to work with - he didn't try to pressure us or upsell us to another more expensive model. He know all the details about the car and helped us weight the options. You can tell that he is a good guy. The car is awesome - gets amazing gas mileage (50+ mpg!), has lots of great bells and whistles and is fun to drive. I definitely recommend Jeff at Putnam!

Purchased a used 2003 RSX from Dan Dishart and he was awesome. Even tho my purchase was not a big dollar item he treated me with respect and was very considerate. He even got the hood painted for us ( since there was a scratch on it ) all in all Putnam Toyota is a great place to buy new or used cars. ask for Dan at Putnam Toyota if your looking for a new set of wheels!

Just picked up a 2014 Toyota Tundra 1794 over the weekend. Amazing service from start to finish! Eddy Goldman in sales was amazing. Had plenty of questions and much to my surprise he had answers for all of them. Great customer service all around at Putnam Toyota! Thank you.

Meh. I've been waiting a very long time to check out and test drive the Scion FR-S. My family and I have had multiple Toyotas through the years. After doing some online research, I paid Putnam Toyota a visit a few weeks ago to see if they had an automatic FR-S onsite. I'm well aware of Scion's Pure Price model (no bargaining) and am pretty efficient when it comes to shopping. I walked into the dealership and spoke to Nader (sp?), who let me know that the one they had onsite was a 2013 manual. I then asked about when the 2014 would come out, and he said sometime in January. He wasn't very friendly and was kind of condescending...maybe because I look really young, and I'm a woman? Who knows. At any rate, I went onto the Scion website later that day and sent the dealership an email, asking them to get in touch with me when the 2014 version would come out. Lo and behold, Eric, an internet manager there, emailed me back right away and said that a 2014 FR-S with my exact specifications was in a port, and could be delivered to the dealership that very week. I made an appointment with Eric to test drive it the following weekend. Eric was friendly but got defensive with me when I questioned him about Toyota's recall and safety track record. When I asked him about the Prius' safety issues, he said that no Priuses were recalled at all and that the situation was a result of companies like Ford targeting Toyota. Whenever I asked him a question, he was either defensive or condescending. Finally, towards the end of the test drive, I asked him if there was anything else I should know about the car and he kind of brushed me off, saying that it's pretty basic. The next day, I got a voicemail from Nader, who said that they had a 2014 FR-S at the dealership. Hello? Don't you salespeople talk to each other? The reason why that 2014 FR-S was there in the first place is because I took the time to email your company about it. I was prepared to make the purchase despite my poor customer service experience, but I'm glad I changed my mind. Instead, I'm going to take my business to another Toyota dealership in the Bay area. --- I updated my rating from 2 stars to 3 stars. Andrey, a General Sales Manager there, reached out to me a few weeks later via email to see if I was still interested in purchasing the FR-S. I let him know that I had changed my mind. Even so, he responded immediately and encouraged me to come back in the future. In all of my email communications with Andrey, he was friendly, polite, and excited. I wish that the customer service there was a bit more consistent!

Just bought a new Prius. I emailed a number of dealers and Putnam had by far the best deal. The transaction was quick and easy (we worked with Eric Brooks in particular) - we were out of the dealer with the car we wanted in the same afternoon.