This is only a review of the Service Departmwnt. This does not reflect the Sales Department.Really friendly service and usually keeps to their estimated times. I have often found them to finish well before their estimated time. Offers shuttle service to another destination but not always available for pick ups again unless it is really close.They offer free refreshments (esspresso machine) and Continental breakfast (begals and danishes) as well as vending machine for chips and candy.Free WiFi while you wait. Plenty of plugs locations if you need power for phone or laptop. Decent size waiting area that is usually quiet even with the TV on.
To best understand Putnam Toyota's commitment towards excellence, I refer to the great Waldo Emerson ~ Every great institution is the lengthened shadow of a single man.Putnam Toyota's core leadership inspired by Mr. Devin Graves, and Mr. John Timmons speaks volumes of the respect given to the customer. My forever lasting impression is the value of family. The moment you enter the showroom you're greeted by a professional energetic sales staff; eager to listen and tailor the car buying experience as if you were family.
Free wifi and pastries if you like. I've brought my car here for the past 2 years because I like to go to the dealership, but the service has been hit or miss.