Ying X.
I got pretty good service during my most recent purchase from them. Chris, the internet sales manager(?), gave me a reasonable good price and the color I want. For the model/color combination, the north CA only have one inventory left, he was willing to put effort to get it for me fast and without extra charge. When I got the car, he explained me everything in a detailed way, which let me get familiar with almost every button on my dashboard quickly. The good thing I found about putnam toyota is, they don't give you a feeling that, yes, you have to buy from me. But also, you feel you are well treated and get enough attention from them, which is tricky sometimes. Some dealers never got back to me after they knew the model I am looking for, since they may not have an inventory. Some dealers continue to give me emails without the information I am looking for. Comparing to them, I gave putnam 5 stars this time. Just a side note. According to the earthquake in Japan, the toyota price is up and inventory is low. Given this condition, I found it's hard to find a car you want easily and also it's hard to negotiate price from multiple dealers. I had a totally different feeling this time comparing to what I experienced in 2008 when I purchased my first lexus car. Maybe it's the timing, I am not sure.
Service Provided by
Putnam Toyota