Tommy B.
A deserving 5 star review, I don't give many of these so take heed people! Eric Brooks and Eddy Goldman, the two men who helped me ride off in a Toyota Highlander. Let me tell the story from the beginning... Started off this journey a month ago, scouring internet quotes from many dealerships across the bay area. Took many weeks of negotiation with each dealer to get to a sales price and lease payment that was at least somewhat palatable for the options and accessories that I wanted. Some started off with expensive unwanted accessories or sky high monthly lease payments. So I decided one day just to check out these dealerships on Yelp and that's where I found the highly rated Putnam Toyota. Went online and requested a quote and BAM, instantly one of my lowest quotes for the asking price. Eric was clear that this was his lowest price he could offer relative to the other dealerships it was in line with one of the lowest. I couldn't believe that it just took one email exchange to get to this level whereas it took weeks with the other places. Once at the dealership Eddy was very helpful as Eric was quite tied up with many customers. Didn't have the color the wife wanted so got a new quote on a different Highlander. I cross checked against Fremont Toyota and found that Eric had given me his lowest price he could offer again on the first shot but this time while I was at the dealership. That I could say from experience doesn't happen often, especially when you're physically at the dealership. I've had many poor experiences at auto dealerships, I find car salesmen to usually be very slimy, dirty, sneaky, and flat out liars. I usually feel dirty when leaving a dealer's lot. Only one other time, at DGDG's Capital Hyundai, have I felt good when buying a car. I felt great at Putnam Toyota. There was none of the, "the internet quote you got is no longer valid because of xxx reason and it's now $2k higher than what we quoted," or the "that was an old price that is no longer valid, didn't you know that our internet quotes are only good for xx hours?" Or the greatest, "that quote was only valid with xxx salesmen, he's not here today so we can't give you that price anymore." Needless to say I'm very impressed with Putnam. I will be coming back when I'm ready to get another car.
Service Provided by
Putnam Toyota