Putnam Toyota Review By Tim S.

I purchased a used Toyota Prius from Putnam Toyota. I called before heading down to verify that the car I wanted was on the lot and so when I arrived it had already been pulled out and placed in the shade for me to look it over. I went on the test drive with Jamal and then completed the negotiation with Lenny Ruttenberg. Both gentlemen were courteous and efficient. The car is in near excellent condition and I paid about $1000 under high blue book. The only significant functional issue I discovered on my inspection was a cut in the side wall of one tire. Lenny agreed immediately that it needed to be replaced. As it was Sunday and his service department was closed, Lenny had the tire replaced first thing the next morning and then delivered the car to my house in San Francisco about 20 miles away. There were only two points of friction with respect to the deal. The first was that after we had agreed on terms I was told I'd need to wait 45 minutes to an hour to see a finance guy to close. Hungry, I said I'd go get something to eat and return and suddenly a finance guy became available. The only other issue I had with the experience was that I wanted to put more of the purchase on my credit card than they were willing to do. This became a point of negotiation and while I would have liked to end up with more miles through this purchase than I did, I think the negotiation around this point was handled reasonably. I would be happy to do business with Lenny again in the future.