Putnam Toyota Review By Thu Tran

For many, many years my Toyota has been taken care of by Putnam. My most recent visit was so stress free and satisfactory that I need to write this review.My appointment was at 10:30 am. Within 7 minutes, the car was taken in. A few days earlier, I did stop by another Toyota dealer service. Even with appointment made I waited for almost 30 minutes in my car. When asked, the staff person told me he had no idea when my car could be taken in. I just nicely told him that I need to leave. So glad to have checked around.At Putnam, the service was prompt, the technicians are professional and courteous. The waiting room is clean with fresh coffee, tea, fruits and donuts, AND no loud TV so I can relax well.Most of all, I trust the integrity of the staff. The conditions of my car were clearly explained. The pricing reasonable and transparent.I drove all the way from South San Francisco to Burlingame for the service. No problem at all. I will continue to rely on Putnam Toyota for keeping my car in good shape.