Putnam Toyota Review By T B.

Back in May, my wife and I came to Putnam Toyota to check out a used 2010 Scion XD that we had seen on the internet. We had called Dan Dishart to set up our visit. We were pretty excited that the car met our best case scenario, and it appeared to be in great condition. Dan was occupied when we arrived, so we took a test drive with James, who was polite and matter of fact about the price. We decided to take a break and have dinner, and on our way out, we met Dan, who was friendly and engaging, easy to relate to. We returned to the dealership and sat down with Dan to discuss the price. It's set up as sort of a funny game where the salesman (Dan) acts as our representative to present our offer to the big bosses. In any case, while we were sure Dan wanted us to buy the car, he was patient, friendly, and not pushy at all as we negotiated on the price. We ended up buying the car that day, largely in part because Dan was easy to work with. I get a little defensive about spending that much money, and it would have been fairly easy to walk out the door if we had felt undue pressure. There was a little of the "hey, this is a special Memorial Day price" even though the price had been unchanged from the internet quote for a couple weeks, to which I roll my eyes and mutter, "oh, car salespeople." I guess there has to be a little of that. Overall, though, it was a pleasant, even fun, experience. Dan was willing to do everything in his power to help us feel comfortable with the sale. While we worked out the money side in the finance office, Dan was cruising the internet on our behalf to research deals on accessories. The only minor hiccup was that it took a few weeks to get the second key to the car, but that wasn't too big of a deal. I had to nag them a little bit to get them to look for the key. I can't bring myself to subtract as star for that, though. We had fun buying the car at Putnam, and we've been VERY pleased with the car itself. Call Dan, go in friendly with a sense of humor, and buying a car will probably be a good experience here.