Putnam Toyota Review By Stephanie L.

I come here regularly for maintenance services. Since I'm a commuter (who isn't in the Bay Area?) that means I'm here basically every 1.5-2 months. They get VERY busy and booked out. So plan to book your service at least 1 week in advance. Locale: conveniently located on auto row and close to freeway increasing ease of access. Space: they have a rather large waiting area with plenty of seating (maybe more cramped on weekends). There's corridor with desk space and 2 desktops and a single table in the general waiting area. There's also a kids area with some legos. The waiting area is sandwiched between the dealership show floor and service dept so you could feasibly see your vehicle being serviced. I enjoy the waiting area because it's clean and doesn't smell like an auto shop. Food and refreshments are also offered complimentary. The staff: generally very nice and very approachable. I haven't had a poor experience with staff yet. The service: I don't know much about cars but I just get basic maintenance and I'm pretty satisfied. I like that they give me and estimated wait time and they usually finish well within that time if not with time to spare. I have not used the shuttle service yet.