Shelly H.
Matt saved my day today! I was told by another dealership that my hybrid battery for my Prius was bad and it would cost me A LOT of money to replace. I called and talked to Matt in the service department in Burlingame for a second opinion and he checked my warranty to inform me that I would be able to get this replaced FREE OF CHARGE! I did call back the other dealership and they are going to replace it for free also but I just want to give special mention to Matt for helping me out. He was very sincere in assisting me knowing how stressed I was about having to pay so much money! Thank you Matt! And thank you warranties! Next time I have any issues with my car I will take it straight to Burlingame Toyota instead :) Shelly
Service Provided by
Putnam Toyota