Putnam Toyota Review By Sanda E.

I can't believe it has been almost a year since I bought my new Prius. This was my fourth one in 13 years....there was always a good reason to change...long story, and it was definitely my best experience buying from Putnam. I contacted several dealers as I knew that the car I wanted was not easily found. On Craigslist, I found the internet fleet manager, Jeff Hershman, at Putnam. He was warm and friendly and it did not just feel like a salesman act. He even made us a Grateful Dead mix CD after we purchased. He is genuinely a friendly person. I am sure of that because we became Facebook friends and I see how he talks to people. We have stayed in touch. I have brought my car back to Putnam for regular service and people are always helpful. They have a great customer lounge and even an excellent coffee machine where I can get a latte or cappuccino. As a committed environmentalist, I appreciate that they offer ceramic cups rather than styrofoam. Two days ago we stopped by to see Jeff Hershman and then made a quick stop at the service department to ask a question about a problem one of the members of our community was having with his Prius, and they generously shared the solution with us.