Burlingame, CA,
Burlingame, CA,

Putnam Toyota Review By Ross B.

25 Feb, 2013
3/5
Ross  B.

5/2/13 Since I posted my original review, I have been working with Putnam to correct the original problem. They have had the Vehicle 10 days & provided us with a car to drive. We received a call this afternoon M they believe they have located the issue and fixed it. My feeling toward Putnam is improving and at this point I will edit my rating to a 3 and we will possibly send it even higher if they did get the problem fixed. Took my Sequoia into Putman Toyota for them to chase a suspension squeek. Vehicle is under warranty. They had it 2 full days, told me that theyneeded more time, as had not fou d the problem, they only worked on the cehicle 1 hour & 24 minutes, according to their computer when I asked to see their service log. More time, REALLY@f0 The problem can't be fixed if they don't work on the Vehicle. VERY DISSAPOINTED IN THEIR "Service"

Service Provided by Putnam  Toyota
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