Putnam Toyota Review By Raj M

Putnam was the only dealership that had the exact Tacoma I was looking for. Going in a late Saturday evening I was not expecting to walk out with the car and was ready to defend myself against pushy sales people and people with half baked knowledge about the brand new model (had been out less than a week).Darren Yu happened to be my sales contact and he was really knowledgeable, courteous and professional. He worked very hard to make the deal happen and I walked out with almost a sale (there was a technical glitch) that night. The next day he followed up after fixing the problem and we sealed the deal. When I showed up at the dealership, the car was all prepped and ready to go. The finance manager (unfortunately I forget his name) was a really nice person. Offered me the add on products but did not push me to any uncomfortable level. Very quick and personal. No hidden fees or last minute nasty surprises.Darren called me up a few days later to ensure I was happy with my purchase and helped me setup a service appointment to deal with a warranty issue. People like Darren make new car buying a pleasure (except on the bank account LOL).Mr. Putnam, with people like these you have a great team. Keep up the good work!