Burlingame, CA,
Burlingame, CA,

Putnam Toyota Review By Paul V

16 Feb, 2021
5/5
Paul  V

Just purchased a 2021 Tundra Trail Edition in Cement Grey from Putnam Toyota on 2/6. 10 Star Buying experience!!! That's right!!! I said 10 Star! All 3 Putnam associates I dealt with were friendly, honest, professional and knowledgeable. It first started with a Call to Eric (Internet Sales Manager). He picks up the phone and right off the bat I can tell he's not at the dealership. In fact he's at the park playing with his kids. I bring this up because it shows me he's dedicated to the family and his customers. Let's be honest, if I'm at the park playing with the kiddos and work calls. There's no way in hell I'm picking up the phone. Anyways... I request pics and vids of the truck, which were supplied the next day when Eric got to the Dealership. I then request best OTD price with an itemized breakdown. Which was promptly supplied. I've been doing my homework on the 2021 Tundra for the past year. So when it comes to cost, availability and demand... I knew what to expect. Everything looked good and I was prepared to purchase the vehicle on Saturday. It's Friday now and I ran into some issues with my Credit Union. Paperwork delay would mean I couldn't purchase the Tundra till Monday. That meant I could possibly lose the truck to another undeserving Tundra buyer . Eric sensed my urgency and got Kyle (Finance Manager) involved to come up with a game-plan. Kyle was able to devise a workaround for my unique financial situation. He assured me if I showed up on Saturday I'll be driving off the lot with my new Truck. Which I did. Kyle wasn't there to close out my deal but George (Finance Manager) was. The whole process was quick, simple and painless. The car buying experience can be stressful and a big pain in the . Trust me I know. I've gone through a few. Do yourself a favor, If your looking for a car, give Eric a call. You'll leave the dealership feeling good about your purchase like I did. The best thing about this Tundra buying experience is...... THIS BEAST FITS IN THE GARAGE. I'm so Happy!!! Thanx Eric!!

Service Provided by Putnam  Toyota
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