Nicolas J.
Last weekend I received Rock Star treatment from Putnam Toyota. I drove here from an hour away. I drove past a half dozen other Toyota dealerships to give Putnam Toyota a shot. This is the 4th dealership I contacted since January to trade my 2018 Tacoma 4x4 off road for a 2020 TRD Pro. The previous 3 dealerships I contacted were lazy and inefficient about gaining my business. Stevens Creek, Vallejo and Capitol. I contacted the Putnam dealership online. Within 24 hours Eric got back to me. We then jumped on a quick call where I discussed my hopes in making a trade. Eric was very honest from the start not only about pricing but more importantly he is NOT a pushy salesman. We planned for me to come in on Friday but the day got away from me and he didn't make me feel bad for wanting to reschedule for Saturday. Upon our meeting he gave me 110% of his attention. We worked out a deal. The dealership got me in and out in under 3 hours. I don't need very much hand holding in this process... Eric and the dealership quickly recognized this and got me handled. Everyone at Putnam respected social distancing. All the employees wore masks and there was wipes/ hand sanitizer throughout. I arrived at 1:30p and I was on the road in my new truck by 4:28p. I can not express how impressive that is. Full appraisal, trade in, they cleaned up the new truck, filled the gas tank and had all my financing signed and sealed. These are difficult times and Putnam did everything to gain my trust/make me feel safe. They will always have my business. 5 starts no doubt.
Service Provided by
Putnam Toyota