Monelle Palencia Abaya
They say that the 2 most hated professions in the world are car salesmen and attorneys. So, you may say that's why my husband and I (both attorneys) were able to connect so well with Jeff H., internet Fleet Manager of Putnam Toyota. However, I think my 100% positive experience at this location can be attributed solely to Jeff H.When we arrived at the dealership this past Saturday, we had no intentions of driving out with a new Prius. Yes, my husband spent hours into research and we were well informed consumers, but we were just going in to take a test drive. But Jeff's personal touch turned our test drive into a new car purchase.First and foremost, he was so friendly and down to earth. He answered all of our questions and offered helpful advice from his own experience as a long-time driver of a Prius.Second, he made the sales experience feel like a conversation between friends rather than employing the usual sales tactics or pressure to get us to buy. While we waited for our financing paperwork to be completed, he regaled us with anecdotes about his extensive concert experiences. The 4 hours we spent at the dealership felt like minutes!We felt that Jeff H. treated us fairly and with respect and the entire experience was 100% positive. I highly recommend Jeff H. if you are in the market for a Toyota.
Service Provided by
Putnam Toyota