Putnam Toyota Review By Michael R.

I have to say these are some of the most responsive business people with whom I have ever worked. As soon as my original Yelp review ran, I got a call from one of the dealer's managers. He told me I would be getting a followup there from a staff member assigned to take care of the problem with our title. The process has taken much longer than I would have like but not because of anything on Putnam's end. The DMV moves at a snail's pace to fix this kind of problem with a title, especially one going back this long. Throughout the process, I got regular updates from Maeva Bencich apprising me of where we stood with the DMV title correction. Here's the thing. A lot of businesses would have simply blown this off because the original transaction occurred so long ago. Not these guys. They seem not only to care about their reputation here on Yelp but on making sure the customer has had a satisfactory experience overall. So, I would definitely consider buying a new car from them again. Really, my hats off to Putnam for going the extra mile to deal with our issue in a very professional manner.