Mark T.
I dread buying cars, but Putnam made my last purchase - a Prius Plugin - an extremely pleasant experience. Since Toyota sold the Plugin via a 6 months pre-registration based process it involved many new steps (like an order onsale, an online production tracking system etc.). Other dealerships were clueless about the process, but Putnam was informed and up to date from day one. Price negotiation took place efficiently and in a highly professional manner to reach a mutually acceptable agreement - no tricks, no games. And no other dealership was able to match the final price. My many questions throughout the process were answered quickly and patiently. When the time came for Toyota's onsale my sales contact Andrey even offered to work at midnight to secure one of the very first shipments for me. Everything throughout delivery went very smoothly - I got a very detailed introduction and Putnam submitted an accelerated application for my green carpool sticker. Who knew that car buying can be enjoyable - I will be back.
Service Provided by
Putnam Toyota