Kelly M.
sooo, the car i bought here had a little problem and broke down a couple of days later. i was freaking out and called the salesman, Joseph. he immediately put me at ease and promised he would handle everything. which he did!. they paid for the tow back to the dealership (from alameda to burlingame, not cheap) and offered a loaner car: BMW 325ci Convertable...not too shabby! the problem w/ my new car was the thermostat broke. they fixed that and also as a precautionary measure, replaced the water pump so i wouldn't have problems in the near future. i'm telling you, i couldn't be more pleased w/ the customer care i have received thus far at Putnam Toyota. BEST. DEALERSHIP. EVER! BEST. SALESMAN. EVER......WINNING!
Service Provided by
Putnam Toyota