Burlingame, CA,
Burlingame, CA,

Putnam Toyota Review By Justin C.

16 May, 2015
5/5
Justin  C.

There are few times in life where you make big decisions such as buying a car. And if your time is short like mine, than you will be happy to choose Putnam Toyota for the best deal, selection and service. After I paid off a 2010 Honda Fit, I was researching for a hybrid to replace my 2001 Honda Odyssey and test drove at other dealers in the Bay Area. But when I made my decision to buy a Prius and made contact with the Internet manager to schedule an appointment to negotiate a purchase price, almost all of the other dealers handed me off to another salesperson, or in one case another "manager" instead of dealing direct with me on the purchase. So after a few volleys of this, I called Putnam on a reference for Jeff Herschman, the Internet manager. Jeff picked up the phone and immediately set an appointment for the same day. When I arrived at Putnam, I was warmly greeted and was impressed by the professional facilities and friendly staff. Jeff immediately smiled, shook my hand, and got to know me as a person before we selected a car. This was the primary reason why I chose to buy a car from them. After we discussed the Prius cars I had researched, we went up to the multilevel car garage and selected a car for test driving. I saw a Prius Persona series that caught my eye. After the test drive, we came back and worked together on a price we could agree on. The negotiation process was very short and the final paperwork very painless. Jeff and Michael discussed the products and services that were available very clearly and I received the sense that they were into helping their customers after the sale. This transaction was the beginning of a relationship, not the end. I would recommend Putnam Toyota to anyone who wants to buy a car and receive superior service, excellent selection and a great deal. As a 1990s Live 105 Radio Ad used to say, "Go to Putnam Toyota, and shop no more!"

Service Provided by Putnam  Toyota
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