Burlingame, CA,
Burlingame, CA,

Putnam Toyota Review By Johnny E.

23 Oct, 2013
5/5
Johnny  E.

Driving an SUV for the last seven years, I have been looking into getting a hybrid and decided to make a visit to Putnam Toyota. Being the first time I purchased a car on my own, I have to admit that I was a bit nervous when I walked in. The first person to great me was Victor Contreras and he quickly put me at ease. I told him what I was looking for and he took me to the floor on their lot where all their Prii (the correct term for more than one Prius) were located. After looking through their inventory, we were able to narrow down my selection to a handful of models. I test drove the Prius Persona and knew I did not need to look at any other hybrids, the Prius was just what I wanted. When we got back to the office, Victor went over the numbers with me and I appreciated how he was not at all pushy and let me take my time to look over the different payment options. I decided to wait a few day to think it over. Later that week Victor left me a follow-up message to see if I had any questions. He was very accommodating and made an appointment to see me that evening. When I got there I told him I wanted to see the Prius III package in either the Silver or Dark Gray with a dark interior. We test drove the Dark Gray (this time I sat in the back to see how it would feel for passengers) and when we got back I decided it was time to negotiate. I felt confident with my proposal, but when I learned that the particularly model had an extra feature that I wasn't interested in, I decided to ask for a Silver model with a dark interior. Fortunately they had it in stock. After getting the proposal approved, Victor walked me to the finance office where I was greeted by Michael Dobres, the finance manager. He was very thorough, explained everything I was signing, and even gave me a gave me good deal on the gap insurance (being an insurance broker I understand the need for these types of coverage's). When we were done, Michael called Victor to walk me to my new car. It was parked and ready to go, just washed, and topped off with gas. To end the sale, Victor had me take a picture with my new car to post on their slideshow in the lobby. I really appreciated how Victor walked me through every step and never made me feel pressured into buying anything I didn't want. I definitely recommend anyone looking to buy a Toyota to go to Victor Contreras at Putnam Toyota!

Service Provided by Putnam  Toyota
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