Burlingame, CA,
Burlingame, CA,

Putnam Toyota Review By Holly H.

12 Jul, 2011
5/5
Holly  H.

I am definitely a fan! I've been looking for a new car to purchase for a while but didn't seriously get it until last month. I visited Capitol, Piercey, Stevens Creek... and e-mailed Sunnyvale, Fremont, AutoWest, Sunnyvale, Hilltop, and basically all the ones around the Bay Area. PUTNAM gave me the best quote out of everyone in the bay and all the salesman from other dealerships did not believe me when I gave them what he quoted. They thought I was lying or thought the quote was for the base model. That's why I chose Putnam!! ERIC BOOKS, their internet sales manager, is amazing! He doesn't give you a low price just to lure you in. The price was valid! The worse response that I got was from Capitol Toyota, but that can definitely be another review. My advice is to not work with JIMMY LEE and you can read why in another review. I went into Putnam and asked for the manager as he suggested me to do (as it was the only day he wasn't working--Friday). Then, I was passed to VICTOR CONTRERAS who is the BEST SALES REP EVER. He took us to go see the cars while the managers pulled up the e-mail conversations between Eric and I. Victor was very honest, not pushy at all. He pulled out the cars so that we can see them in the sun and answered all the questions we had regarding the car. He was very helpful, informative, and the test drive was very smooth. Victor made the whole test driving and car buying experience as great as possible, which I loved. My parents even brought out dog with us to the dealership and he was nice enough to invite her into the family room. That was extremely sweet of him! They also have the best cappuccino ever!!!! I ended up with two cups :) Basically, we didn't have to negotiate the price a lot since it was already an unbelievable deal. So I just had to fill out the app, get my credit approve, and then was handed the keys! It was an AMAZING experience and the best part was when the keys were handed to me! Everything was perfectly legit and everything was under my name! :D They then took the car to get detailed and washed while I finished up with the financing process! PUTNAM is the best!! I got the best price in the Bay Area with 0% finance for 36 months!! xD VICTOR is the man!!! I would definitely work with him again and highly recommend him to everyone I know. But please, do research and stay agressive! MIKE (the finance manager) is also a pleasure to work with. He doesn't try to sell you all the bullshit stuff that you don't need. OVERALL, I am extremely satisfied with my car and my first car-buying experience!

Service Provided by Putnam  Toyota
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