Putnam Toyota Review By Gabe V.

Just bought a 2013 Sienna at Putnam Toyota and I loved the experience so much that I created a Yelp account so I could tell you guys how good this dealership is. In a nut shell...buy at this dealership and your Toyota experience will feel like you bought a Lexus. Absolute, first class treatment without ruining the car buying experience. I've gone into a dealership in the past and feeling pissed off and insulted after driving in my new car. Buying a new car no matter how much should feel like a great accomplishment and a very positive one. I've owned and purchased a half a dozen vehicles in the past from different dealerships and I gotta say, I wish Putnam Toyota sold other brands. Just look at how many positive 4-5 star ratings on yelp for the sales department for this dealership and compare that to other dealerships and that will be enough to give this dealership your business first before going to the one nearest to you. When you are ready to call Putnam ask for Jeff Hershman. THE LONG STORY: Back in December I helped my brother out and I sent an inquiry to 6 dealerships here in the Bay Area for a hard to find White Highlander Hybrid. Putnam was the only one to give me a quote and have the car in stock. All the other dealerships did not give me a price quote but responded with "give us a call and we will find the right vehicle that you want" BS... So my brother and I decided to go to Putnam and dealt directly with Jeff Hershman. Right off the bat I was impressed with how the dealership operated. Where else will you see the General Sales Manager (Andrey Kamenetsky) moving vehicles around to help out the sales guys. We showed up with a white Highlander driven to the front lot by the GM for the vehicle to be shown. Got in drove it around and paperwork signed with a better than fair trade for our trade in. By the way this is the best place to bring in your trade. Use NADA to get your ball park figure NOT KBB. So anyway, my brother and I walked away thinking of how else to buy from this dealership. Fast forward to April. My wife told me that with the two kids growing, we need a better vehicle to carry all the crap around. Sienna was the best looking minivan out there. Without hesitation, I contacted Jeff Hershman. GM Andrey Kamenetsky immediately emailed me back that Jeff was out of town and was returning shortly. Jeff got back to me in a couple of days and the fun began. The whole family met Jeff and even my wife, who hates and despises buying cars, was impressed with how we were treated. She felt part of the buying process where other dealerships in the past did not engage her in any of the process. They had the exact features that we wanted IN STOCK. No BS dealer trading or spending 3 hours at a dealership trying to sell us a COMPROMISE...yuck! Gave the keys to my trade in. They were dead on with what I wanted and we drove away with our new 2013 Shoreline Blue Sienna XLE AWD with a smile on our face. If you've read this review this far, I hope I've entertained you...lol. Otherwise, call Jeff Hershman at Putnam and I bet you will do the same thing I am doing now...