Putnam Toyota Review By Denise L.

I've gone to several OTHER Toyota dealerships for maintenance, but have had nothing bad experiences at all of them, including but not limited to: lack of timely service completion even after confirming completion, dirty interior, scratches on exterior and interior, and strangest of all... extremely reduced air pressure in my tires (by half) when they said they would check the tire pressure. Each time I brought my car in, I totally regretted pre-purchasing a service plan and had the urge to face-palm and throw a tantrum right there in the dealership. Putnam Toyota, on the other hand, delivered clean and thorough maintenance my first time there. Staff was very friendly and I felt I could trust them with my car. Vehicle maintenance was completed, not only on time, ladies and gentlemen... but... be ready for this... EARLY. I was surprised to get the phone call 2 hours earlier than anticipated. Now that's customer service! I make the drive all the way from San Jose, because it's worth it.