Putnam Toyota Review By D G.

After years of hand-me-down and used cars, I just traded up to a Certified Pre-Owned vehicle from Putnam Toyota and I'm very happy not only with the vehicle, but the buying experience. James at Putnam Toyota helped me from beginning to end: test driving, giving me a good sense of the price of various vehicles on the lot and answered my questions about what models best fit my needs. I made several trips back after shopping around and ultimately bought the very first car I test drove with James. He made the process completely smooth, walking through paperwork and basics of the financing. One tip, Putnam Toyota sets prices at what they're offering their cars for... unlike the stereotypical car purchase process, there really is no negotiation here. Shopping around at other lots and online, though, I found their original offer price to be very competitive and fair. While it ended up working out to be a great price, it was the experience of a back and forth mock negotiation with James' manager that loses one star for my experience. Otherwise, I felt very well taken care of through the whole process and James has also continued to be readily available for my immediate follow-up needs going over the warranty and planning for future service needs. An overall great experience!