Putnam Toyota Review By Chris R.

I knew exactly the car I wanted, and after several empty promises from other dealers, I took it upon myself to find a dealership with the car I was looking for and ended up at Putnam Toyota. I wanted a 2012 Prius V with the Advanced Tech Package, and they were the only dealership in the entire bay area to have one. Having my four year old daughter in tow, I was pleasantly surprised to see a play area for her to occupy herself; no other dealership I'd been to had a kids play area - awesome touch! Noli immediately approached to ask if he could help, but graciously backed off when we said we wanted to look around a bit. Once we were done, he was back and helped us test drive several cars (I wanted try other cars even though I knew what I wanted). After that he guided us through the initial process, was very friendly and courteous. Unfortunately because the specific car is so rare I didn't get anywhere with haggling. I did get them to offer a bit more on my trade in when I told them I already had an offer on my old car, which they matched. And they managed to beat the interest rate on the financing I already had in place, so I went with Toyota financing. Signing all the papers took a long time, but Noli stayed well past closing to show me all the cool features on my new car and made sure I was comfortable with everything. After buying the car, the dealership has been very active in making sure I'm happy and that everything was satisfactory. Overall a great buying experience!