Putnam Toyota Review By Abe T.

Get my Sienna serviced there today. This is my first time in this dealership and I was extremely impressed by the service. I had an online appointment for routine service. The website is fairly easy to navigate (comparing to BMW's website) . As soon as I drove in the service station, I was immediately greeted warmly by a staff member, which I have never experienced from other Toyota dealers and I had three toyota's. He noticed a screeching noise from the engine and he asked the service person inside to have it checked out. I had this problem for several years and the other Toyota dealer told me there is nothing wrong with the car and can't fix it. So I kinda live with the noise for several years! They fixed it! and without charge -- just had to tighten up some belt. The service was really quick as well. The waiting area at the service department is super nice, just a hint: they use real ceramic coffee cups instead of disposable ones and a sophisticated coffee maker! it is very very roomy, has a separate room for computer with free WiFi. it is better than the Mercedes and BMW service dept that I have used in the past five years. It is on par with the Lexus service I used in Redwood City. Overall, I give Putnum Toyota service the highest rating I can give. They have my respect and I recommend them whole heartedly.